ForeFront TMG & GFI MailEssentials – Updating Issues

I have recently experienced an issue on several deployments of Microsoft ForeFront Threat Management Gateway in conjunction GFI MailEssentials 2010. When installing GFI MailEssentials on a server running ForeFront TMG, a configuration error occurs in the MailEssentials config.mdb file which incorrectly points the spam definition updating entry to “C:\Program Files\” opposed to “C:\Program Files (x86)\”. Due to this, updates for spam modules such as Phishing and SpamRazer do not download correctly and as a result you may experience the following error:

GFI 254x300 ForeFront TMG & GFI MailEssentials   Updating Issues

Despite the error stating the problem occurred due to a “network error”, it certainly is not and several hours of testing with ForeFront TMG’s own monitoring utilities and WireShark proved this theory correct. To resolve the issue, please perform the following actions:

1. Stop all GFI MailEssentials services and the Message Queuing service on the server running GFI MailEssentials 2010.

2. Click Start, and select Run. In the Run dialog box type the following without quotations “iisreset /stop” , and click ok

3. Navigate to the folder “C:\Program Files (x86)\GFI\MailEssentials” and copy the config.mdb file to a workstation that has Microsoft Access 2003 or higher installed.

4. Open the config.mdb file in Microsoft Access and open the table named “au_profiles”. In this table locate the “localpath” entry and change this to be “C:\Program Files (x86)\” opposed to “C:\Program Files\”

5. Save the amended config.mdb file and then copy this to the “C:\Program Files (x86)\GFI\MailEssentials” directory on your server, choosing to overwrite the existing file.

6. Click Start, and select Run. In the Run dialog box type the following without quotations “iisreset” , and click ok.

7. Start all GFI MailEssentials services and wait for, or manually update your anti-spam module definitions.

Share or bookmark this post:

    admin

    Leave a Reply

    Your email address will not be published. Required fields are marked *